Answers to Frequently Asked Questions
Here you will find answers to the most frequently asked questions about our products, services, delivery times and more. Is your question not listed? Please feel free to contact us via the contact form, email or telephone. We are happy to help you.high-quality materials. Discover our work process below, from
the first contact to the delivery of your project.
Quotation and Orders
How can I request a quote?
You can request a quote via our special quote page or by contacting us by phone or email. Fill out the quote form and we will make sure you receive a quote within 24 hours
How quickly will I receive a response to my message?
We aim to reply to all messages within 24 hours.
Delivery Times and Shipping
What are the delivery times?
Standard delivery times vary depending on the project, but we can act quickly thanks to our flexible production capacity. Rush deliveries of 24-48 hours are possible upon request.
When will my product(s) be shipped?
Depending on the order quantity, we aim to ship out all products on the day when the order was placed (excluding weekends).
Products and Materials
What doesIR Aluminum do?
IR Aluminum specializes in custom solutions for exhibition stands, interior design, and advertising, using materials like plexiglass, wood, aluminum composite, and acoustic solutions.
What products does IR Aluminum offer?
Our offerings include:
- Plexiglass protective covers and displays.
- Acoustic panels made of AcoFeld.
- Aluminum composite panels for façade constructions and a variety of commercial applications.
- Custom solutions for interiors and advertising.
What materials does IR Aluminum work with?
- Plastics such as plexiglass, acrylic, polycarbonate, and PET-G.
- Wood like plywood, MDF, and HPL.
- Aluminum composite (e.g., Alucobond).
What machines does IR Aluminum use?
We use two high-quality laser cutting and engraving machines:
- Cosign X500 (2050×3050 mm)
- AccTek AKJ1418 (1400×1800 mm)
Does IR Aluminumoffer environmentally friendly options?
Yes, we continuously explore sustainable packaging options and work with materials that have a lower environmental impact. Please ask us about eco-friendly alternatives for your project.
Can IR Aluminum deliver custom-made solutions?
Yes, we specialize in custom-made solutions. Our machines and skilled team can create complex designs and unique solutions tailored to your needs.
Other
What sectors does IR Aluminum collaborate with?
We collaborate with various sectors, such as:
- Exhibition stand construction.
- Advertising agencies.
- Architects and interior designers.
- Industry and retail.
How can I schedule a visit to your workshop?
Simply follow all steps mentioned on the relevant page and we will be happy meet you soon!